Training

Training Options to Meet Your Needs

Without a doubt, no “meaningful use” of any electronic health record or practice management system can be achieved without training.

We offer proven solutions that get you to a successful “go-live” stage. This includes Aprima Learning Management System, an online training methodology that tailors the right content to the right staff member on their own schedule. Our project management team and technical implementation team make sure schedules are met and interfaces are functioning.

After initial training, we come to your office as needed to help you with major new tasks such as the first month’s patient statements.

When your staff is comfortable using Aprima and major questions have been resolved, your Aprima Project Manager coordinates a transition to the Aprima Support Team for future questions and issues. Usually, this transition occurs 4 to 12 weeks after the final go-live date.

Additional Training as Required

Follow-up training, refresher courses, and new employee training can be conducted with Aprima Learning Management System or onsite.

Typical Training Elements:

  • Super user/administrative training (for example, practice manager, billing manager, other key staff)
  • End-user training in small, task-focused groups:
    • Physicians
    • Other clinical staff
    • Schedulers
    • Billers
  • “Go-live” training
  • Follow-up training